Tuesday, November 29, 2011

Money Saving Tip: Returns and Exchanges

Mmm, Sassy!

Recently I bought a package of trouser socks.  3 for $5.

I was already horrified knowing that I wear the same socks as my grandmother, but even more so when I put on the first pair and there was a huge rip up the side.  The old me would have shook my fist at the world and went on my merry way.  However, the new thrifty, money savvy me wants DEMANDS what I paid for.

3 pairs of non-ripped socks, please!

So I waited until I needed something from that store and I took the socks back, shredded sticky packaging and all. 

Complacent shopper no more.  Get what you paid for!

Too often I have purchased items that in the end just didn't fit, didn't look right or sat unused and unwanted, but I was always too lazy to return or exchange them.  The reasons were endless.  I didn't want to wait in line, I didn't know where the receipt/packaging was and I probably waited months too long to return it.  Each time I felt like the $2/$5/$10+ just wasn't worth the hassle regardless of how often I went to that store.  Now that every single dollar of my precious money is being accounted for I can't let that anything sit around that will go unused.     

Here are some reasons why you should exchange items
  1. Because money not wasted is money SAVED!
  2. If the product does not work/fit in the way it's intended
  3. If the product does not perform as expected
  4. If the product is damaged, incomplete or spoiled 
  5. If the product fails during use through no fault of your own
  6. You are the customer and you are unsatisfied.  
Here are some things you should know... but in case you don't
  1. Take items back as quickly as possible, most need to be within 4 weeks for a full refund.  Even sooner if the item was purchased online.
  2. Factor in the stores return policy when making a purchase.
  3. Some items require a restocking fee - most often electronics
  4. Many credit cards will automatically extend the warranties of the items you buy at no cost to you.  Hang on to receipts and original warranties.  If this sounds impossible, set aside a file folder so at least everything will be in one place.  Just remember to actually use it!
  5. If you don't have a receipt ask for an exchange or in-store credit.  Expect they will give you the lowest sale price of that item.
  6. If you don't have a receipt, but made the purchase on a debit/credit card oftentimes they can scan the card and find the transaction.  However, they may only allow you to do this a few times in a year.
  7. Free gifts bundled with purchases get the same guarantee as if you had paid for it.

1 comment:

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